Wondering “Is Turkish Airlines good?” Our 2025 review covers seats, food, baggage, & service quality with pros/cons to help you decide.

Turkish Airlines
Turkish Airlines started in 1933 and has grown a lot. It now flies to over 300 places in more than 120 countries. This makes it one of the biggest airlines in the world.
It connects many cities in Europe and Asia. It also goes to places that not many airlines visit. This shows how important it is as a link between two continents.
The airline is based in Istanbul, Turkey. It uses Turkey’s great location to connect Europe and Asia. This makes it a key stop for travelers moving between these continents.
It has a big fleet of modern planes, like Boeing and Airbus. These planes are always being updated for safety and comfort. Turkish Airlines is known for its great service, winning many awards.
This makes people wonder if Turkish Airlines is really good. We will look at its service, amenities, and how it does in the market.

Service Quality and Customer Experience
Looking at Turkish Airlines’ service quality, we see many good things. The staff is very friendly and professional. They are always ready to help, making the trip better.
The airline also offers a lot of entertainment and food. There are movies, TV shows, and music for everyone. The food is great, with lots of choices, including Turkish dishes.
People often compare Turkish Airlines to other airlines. They say it’s great because of its service and value. Customers are happy with how the airline handles problems.
Overall, Turkish Airlines focuses a lot on making passengers happy. This makes it a good choice for both fun and business trips.

In-Flight Amenities: Comfort and Entertainment
Turkish Airlines is great for long flights because of its amenities. It has comfy seats in both economy and business classes. Economy seats have adjustable headrests and plenty of legroom. Business class seats turn into beds for a good rest.
The food on Turkish Airlines is also a highlight. There’s a wide menu with Turkish and international dishes. You can even order special meals ahead of time. The food is often praised, making meals a big part of the trip.
Entertainment options are key in making long-haul flights better. Turkish Airlines has a top-notch in-flight entertainment system. It offers movies, TV shows, music, and games on personal screens that are bigger than usual.
Passengers can also use onboard Wi-Fi to stay connected. This adds to the comfort of the flight. Turkish Airlines aims to make the flight enjoyable for everyone.
With comfy seats, tasty meals, and great entertainment, Turkish Airlines is a top choice. It offers a great experience for long-haul travel.

Pricing and Value for Money
Turkish Airlines is known for its good prices and value. It’s important to understand how they set their prices. Ticket costs can change based on when you book and the time of year.
They offer different fare classes to fit different budgets. You can choose from Economy, Business, and First-Class. They also have special deals and packages that can save you money.
It’s also important to think about extra fees. Turkish Airlines has a generous baggage policy. The free meals, drinks, and entertainment add to the value of your ticket.
Compared to other airlines, Turkish Airlines often offers better service and prices. Looking at past reviews and comparing prices with other airlines can help you decide. It’s all about finding the best value for your money.

Baggage Policy and Handling
Turkish Airlines has a clear baggage policy for all travelers. Economy class passengers can check one bag up to 23 kilograms. Business class passengers can check two bags up to 32 kilograms.
Everyone can bring one piece of hand luggage and a personal item. If you have more, there are fees. It’s best to check the airline’s website for the latest rates.
The airline’s baggage handling system is efficient. Istanbul Airport uses modern technology for faster baggage delivery. This means less lost luggage and more peace of mind for travelers.
Knowing Turkish Airlines’ baggage policy helps avoid extra costs. They aim to balance affordability with convenience. This makes them a good choice for travelers.

Safety and Performance Record
When we talk about Turkish Airlines, safety and performance are key. Turkish Airlines is known for following strict safety standards. It has a detailed safety plan, including regular checks and employee training.
The airline has earned high safety ratings from top organizations. It got a 7-star rating from airlineratings.com, showing its commitment to safety. This rating comes from careful safety audits and accident reports.
Even with a good safety record, some incidents have raised concerns. But, these incidents are often complex. Turkish Airlines has shown it’s serious about safety and fixing problems.
The airline is also updating its fleet with new, safer planes. This shows its dedication to safety and performance. Its efforts in safety and efficiency make it stand out in the industry.
In short, Turkish Airlines is known for its safety and performance. With many safety awards and a focus on safety, it’s a reliable choice for travelers.

Loyalty Programs and Frequent Flyer Benefits
Turkish Airlines has a great frequent flyer program called Miles&Smiles. It rewards loyal customers with many benefits. You can earn miles on flights, hotel stays, car rentals, and more.
The program has different levels, like Classic, Elite, and Elite Plus. Each level offers more perks, like priority check-in and extra baggage. These benefits make flying with Turkish Airlines even better.
Members also get to join in on special promotions. These can give you extra miles, which is great for frequent flyers. The program is easy to use, making it simple to track your miles and find rewards.
Overall, Turkish Airlines’ loyalty program is a big plus. It offers many ways to earn and use miles, making it a great choice for frequent travelers.

Customer Feedback and Reviews
Customer feedback is important when looking at airlines like Turkish Airlines. Many people say Turkish Airlines is good because of its service, routes, and price.
Passengers often talk about how friendly the crew is. They say the staff is helpful, making the flight better. The airline also gets praise for its entertainment and meals, even in economy class.
People also like how Turkish Airlines is on time, which makes it a reliable choice. These positive reviews help answer the question: is Turkish Airlines good?
Some feedback points out areas where Turkish Airlines could improve. Long wait times at check-in and baggage claim are common complaints. Frequent flyers also mention that the boarding process can be disorganized, which lowers the experience quality.
Some passengers were not happy with the cleanliness of the aircraft. This led to a less than perfect impression. Also, while Turkish Airlines has many routes, some travelers have found the service quality to vary on domestic flights.
In summary, while many praise Turkish Airlines for its quality and amenities, others want better efficiency and consistency. Whether Turkish Airlines is good for you depends on your personal preferences and expectations. Yet, overall, it’s seen as a strong competitor in the airline market.

Final Verdict: Is Turkish Airlines Good? Pros and Cons
Looking at Turkish Airlines in detail, it’s important to decide if it’s a good choice for travelers. The airline’s main strengths are its wide network, excellent in-flight services, and good prices. It connects more destinations than any other airline, making it great for exploring different parts of the world.
Passengers often compliment Turkish Airlines’ in-flight services. The cabin crew is known for being friendly and attentive, making the flight more enjoyable. The in-flight meals, featuring traditional Turkish cuisine, are also a hit with many travelers. These aspects make Turkish Airlines a comfortable choice for flying.
But, there are areas where Turkish Airlines might not meet expectations. Flight punctuality can be hit-or-miss, leading to delays that might disrupt tight schedules. Also, while Turkish Airlines offers competitive prices, these can change based on demand and travel seasons. This might not be ideal for those watching their budget closely.
In conclusion, Turkish Airlines is a strong player in the airline world. It’s great for those who value extensive travel options, excellent on-board service, and cultural experiences. Yet, those with tight schedules or budget constraints might find some drawbacks. Knowing these points can help travelers decide if Turkish Airlines is right for their next trip.
As one of the world’s fastest-growing carriers, Turkish Airlines has made significant upgrades in 2025. This comprehensive review examines every aspect of the flying experience, from cabin comfort to customer service, to help you decide if it’s the right airline for your travels.
2025 Turkish Airlines Report Card
What’s Improved in 2025?
Digital Experience
New app features include AI-powered baggage tracking and augmented reality airport navigation
Culinary Program
Partnership with Michelin-star chefs for business class on 15 key routes
Cabin Refresh
35% of long-haul fleet updated with next-gen lie-flat business seats
Where Turkish Airlines Falls Short
- Connection Times: IST airport transfers often require tight 45-60 minute connections
- Regional Jets: Older A320s still used on some European routes
- Elite Recognition: Miles&Smiles status benefits inconsistent on partner airlines
- Customer Service: Phone wait times average 18 minutes during peak hours
2025 Fleet Overview
Aircraft | Routes | Cabins | WiFi |
---|---|---|---|
Boeing 787-9 | Long-haul | Business/Economy | Free messaging |
Airbus A350 | Premium routes | Business/Premium/Economy | Free basic |
Boeing 737 MAX | Medium-haul | Economy+ | Paid |
Final Verdict: 4.2/5
Turkish Airlines delivers exceptional value for intercontinental travel via Istanbul, with industry-leading catering and lounge facilities. While punctuality and regional aircraft could improve, their 2025 upgrades make them a top choice for travelers prioritizing comfort and cuisine over absolute reliability.
Best For: Foodies, premium travelers, Star Alliance loyalists
Less Ideal For: Time-sensitive business trips, regional European travel